SledgeSledgeDocs
GuideIntegrations

Show Loox star ratings on Sledge widgets

Sledge can display your Loox product ratings directly on the product cards inside Sledge's search, filter, recommendation, and bundle widgets — so shoppers see social proof wherever they browse, not o

Sledge can display your Loox product ratings directly on the product cards inside Sledge's search, filter, recommendation, and bundle widgets — so shoppers see social proof wherever they browse, not only on product pages.

The best part: once you flip the toggle, it works automatically. No theme edits or code changes required.

Before you start

Make sure you have:

  • The Loox ‑ Product Reviews & Photos app installed on your Shopify store
  • Loox reviews already showing correctly on your product pages
  • Sledge installed and active

If Loox isn't showing ratings on your own product pages yet, set that up first — Sledge reuses the same data.

How to enable it

  1. In your Shopify Admin, open Sledge
  2. In the left sidebar, click Settings & Support
  3. Open the Integration page
  4. Find the Loox row and flip the switch ON

The toggle saves automatically — you'll see a "Settings saved" confirmation at the bottom of the screen. Ratings will start appearing on Sledge product cards within about a minute.

> Note: Loox and Judge.me cannot both be active at the same time. Turning Loox ON will automatically turn Judge.me OFF. Only one review provider can be shown at a time.

Where ratings will appear

This integration only adds ratings to Sledge's own product cards — the ones rendered inside Sledge widgets. It does not change how Loox appears anywhere else on your store.

Once enabled, Loox star ratings show up on product cards in:

  • Sledge search results
  • Sledge instant search dropdown
  • Sledge product filter / collection grids
  • Sledge product recommendations
  • Sledge bundle listings

Your existing Loox widgets on product pages, homepage, and anywhere else on your theme are not affected — they keep working exactly as before.

Troubleshooting

Ratings aren't showing up. Wait about a minute, then refresh your storefront and clear your browser cache. If you use a CDN or page cache, clear that too.

Ratings show on product pages but not on Sledge widgets. Re-open Sledge → Settings & Support → Integration and confirm the Loox switch is ON.

Can I turn on Loox and Judge.me at the same time? No. They're mutually exclusive — enabling one will automatically disable the other.

Do I need to edit my theme or add any code? No. The integration is fully automatic once the toggle is on.

Last updated on

On this page