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How do I set up skeleton loaders?

Skeleton loaders are the grey placeholder blocks shown while products load. Instead of a blank space or a layout jump, customers see the shape of the grid immediately — then products fade in.

Skeleton loaders are the grey placeholder blocks shown while products load. Instead of a blank space or a layout jump, customers see the shape of the grid immediately — then products fade in.

Before you start

These settings shape what Sledge renders on your storefront, so make sure of the following first:

  1. Sledge Core is enabled on your theme. Sledge Core is the app embed that loads Sledge on your storefront — without it, nothing you configure here reaches your customers. You enable it during onboarding (Enable in theme), or any time via Online Store → Themes → Customize → App embeds → Sledge Core.
  2. The Collections page surface is turned on. Open Sledge → Tools → Product Filter and check the Collections page switch — collection pages are where these settings are most visible, since Sledge renders the product grid there.

Before you start — Sledge

Open Skeleton

Go to Sledge → Settings & Support, open Global setting, and click Skeleton. These settings apply to all Sledge features on your store.

Settings

Settings — Sledge

  • Enable skeleton — show loading skeleton placeholders while data is loading. Turning it off means content areas stay empty until data arrives.
  • Main color — the placeholder colour (#E5E7EB in the example, a light grey). Match it to your theme’s background tones so the loading state feels native.

Preview

Preview — Sledge

The preview shows the skeleton grid exactly as customers see it during loading — image blocks, text lines, and price stubs in place of the real cards.

Result

While any Sledge widget fetches data — a filtered collection, search results, recommendations — customers see your skeleton placeholders instead of a blank area, and the layout doesn’t jump when products arrive.

Not showing up? Give the change a minute to sync, then reload the page, and confirm Sledge Core and the Collections page switch are on as described above.

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